Who will hold your information?
Your information will be held by the owner of this website, Courtenay Estate Agencies Limited. Courtenay Estate Agencies Limited is a limited liability company registered in England and Wales (No.1843410).
What information do we collect?
When you register with or fill out a form on our website, in order to respond to your requirements, we need to know your personal contact information this may include your name, address, e-mail address, contact telephone number and details about the services and products in which you have expressed an interest.
Website usage information is collected using cookies.
We may also receive and keep information that we receive from you via the telephone, in person, or via any other communication you may have with Courtenay Estate Agencies Limited.
How do we use the information we collect?
The information we collect from you may be used to:
you with the services you have requested.
Administer and maintain our records.
Identify you every time you visit our website and customise our services to you.
Provide you with information (with your consent) that we believe may be of interest or benefit to you (by post, telephone or email). If you would rather not receive this information, please send an email to firstname.lastname@example.org or write to us at Courtenay, 174 Lavender Hill, London SW11 5TG.
Verify your identity and conduct any appropriate anti-money laundering, anti-fraud or credit checks.
Carry out research, statistical analysis and internal client monitoring.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services. We and our associated companies may also wish to provide you with information about special features of our website. If you do not wish to receive this information please inform us at email@example.com.
We may also want to provide you with related information from third parties which we think may be of interest to you or whose products or services may be of interest to you. If you do not wish to receive this information please inform us at firstname.lastname@example.org.
We will not trade or sell your information without your consent.
Keeping personal information up to date and secure
If any of the information that you have provided to Courtenay Estate Agencies Limited changes, please let us know by sending an email to email@example.com or by writing to us at Courtenay, 174 Lavender Hill, London SW11 5TG.
We have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. However, all publicly accessible websites are susceptible to malicious practices and we accept no liability if security is breached.
have rights under the Data Protection Act in relation to the information that
we hold about you. These rights include the rights set out below:
You are entitled to have access to your personal data. You may request details of the information we hold on you and the purposes for which it is held by writing to Chase Evans at the address given below. We will provide this information within 30 days of your request, subject to any routine processing continuing between the time of request and the time of response. You are entitled, by writing to Courtenay Estate Agencies Limited, to require that we stop using information about you for the purposes of direct marketing i.e. the communication to you (by whatever means) of any advertising or marketing material.
You are entitled to require us to ensure that no decision taken by or on behalf of us and which significantly affects you is based solely on the automated processing of your information, for the purpose of evaluating such matters as, for example, your creditworthiness, reliability or conduct.
You are entitled to require a correction of errors in the personal information held about you. If we disagree that the information is inaccurate you are entitled to apply to ask the court for an order that such erroneous information be rectified, blocked, destroyed, or erased.
Please contact us by email at firstname.lastname@example.org or by post at:
174 Lavender Hill